Verify Your mata25 Account
Account verification keeps your balance secure and makes sure withdrawals reach the right person. We ask for a government-issued ID and, in some cases, a selfie to confirm the name on your account matches the wallet you use for transactions. This is not a barrier — it is the layer that stops anyone else from accessing your funds. Documents are reviewed by
our team and you will receive a notification when your account status is updated. Submitting clear, readable images speeds the process along. Verified accounts face fewer holds on withdrawal requests.
- Prepare Your ID — A national ID card or passport works for most accounts. Make sure the image is clear, fully in frame and not expired before uploading.
- Upload Through Your Account — Go to the verification section inside your mata25 account settings and upload the document image directly from your phone or desktop.
- Selfie Confirmation — Some accounts require a selfie holding your ID. This step confirms that the document belongs to the person using the account.
- Await Confirmation — Our team reviews submissions and updates your account status. You will see the result in your account and may receive a notification directly.